FAQ

Below, you'll find answers to some of the most common questions about our products, shipping, and policies. If you can't find what you're looking for, feel free to contact us via our Contact Us page.

Where do you ship to?

We ship worldwide to all major destinations. No matter where you are, we’ll do our best to get your order delivered to your doorstep.

How long does shipping take?

Shipping times vary depending on your location but typically fall within 7-14 business days. Please note that delays may occur due to customs, holidays, or other unforeseen circumstances.

Are the products good quality?

Absolutely! We use high-quality T-shirts from trusted brands like Gildan®, known for their durability and comfort. Our designs are printed using DTG technology, ensuring vibrant colors and long-lasting prints. Each T-shirt is soft, breathable, and made to look great wash after wash. Quality is our top priority!

Is your website secure with my personal information?

Yes, we use SSL security to ensure all your personal information is encrypted. We do not store any of your credit card information. It is only used during the purchase process.

Can I cancel or modify my order?

Unfortunately, we are unable to cancel or modify orders once they are placed. Upon receiving your order, we immediately begin the printing process to ensure the fastest possible delivery time. Please double-check your order details before finalizing your purchase.

Do you offer refunds?

We do not accept refunds for change of mind or incorrect orders. However, if your product arrives damaged or defective, or if you receive the wrong product, please contact us within 7 days of delivery, and we’ll resolve the issue with a replacement or refund.

What payment methods do you accept?

We accept a wide range of payment methods to make your shopping experience as seamless as possible:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • UnionPay
  • Google Pay
  • PayPal
  • Klarna
  • Shop Pay
  • iDEAL

All transactions are securely processed through trusted payment gateways to ensure your information remains safe.

How can I track my order?

You can track your order by visiting our Track My Order page. Simply enter your tracking number into the field and click "Track."

Where can I find my tracking number?

You’ll find your tracking number in the shipping confirmation email we sent after your order has been processed and shipped. Processing times can vary, so please allow some time after your purchase. If you still need assistance, feel free to contact us at ViralDripGlobal@gmail.com

Why isn't my tracking number working?

Tracking information is usually available within a few days of shipment. This delay is due to the carrier processing your package and updating their system.

If your tracking number still doesn’t work after this timeframe, double-check for typos or reach out to us at ViralDripGlobal@gmail.com, and we’ll do our best to help and resolve the issue.